Fried on Business
Fried on Business started as the longest running (10 years) business radio show on AM 880 in Miami. It continues today as an informative, radio show-style podcast bringing together real estate, business, well-being and technology leaders. With Jim Fried's energy and "It's all about you!" approach, the Fried on Business podcast delivers content tailored to listeners across the country.
Fried on Business
How Publix Serves Its Communities: Lindsey Willis on Customer Care and Giving Back
In this uplifting episode of Fried on Business, host Jim Fried welcomes Lindsey Willis of Publix Super Markets to explore how one of America’s most trusted brands brings its motto—“Where shopping is a pleasure”—to life every day.
Publix is more than a grocery store. Through a steadfast commitment to customer service, community engagement, and corporate giving, the company has become a beloved part of neighborhoods across the Southeast. Lindsey shares how Publix continues to earn customers’ loyalty by putting people first—both in its stores and in the communities it serves.
From supporting local food banks and education initiatives to providing outstanding in-store experiences, Publix leads by example. Lindsey and Jim discuss how this focus on compassion and connection has helped the company grow while staying true to its founding values.
Listeners will come away inspired by Publix’s hands-on approach to community partnerships, disaster relief efforts, and its deep understanding of what it means to serve.
Whether you’re a loyal Publix shopper or a business leader looking to strengthen community ties, this episode delivers heartwarming insights into what makes Publix a model for service-driven success.
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Jim Fried has been a real estate business person since 1980 and has had his own radio show since 2009.
Mr. Fried specializes in capitalizing commercial real estate transactions, unearthing urban land opportunities and is also a private lender.
He has been active in the real estate industry for many years as a financial intermediary, broker and investor. He has experience with many property types including, but not limited to: apartments, condominiums, retail centers, office buildings, industrial parks and health care – with a special focus on memory care.
Jim has closed over $3BB in real estate transactions during his career in markets across the eastern US.
Jim uses his communication skills to inform and entertain on his weekly podcast show – Fried on Business. Of course, the show discusses real estate, but he also tackles issues such as branding, sports business, philanthropy, entrepreneurship, public private partnerships as well as health and wellness.
He is also a mentor to many up and coming people in the real estate industry through his membership on the Board of The University of Florida’s Bergstrom Center for Real Estate Studies.
Mr. Fried is a winner of the Miami-Dade Public School Alumni Achievement Award.
Contact Jim via email at jim@friedonbusiness.com